Do You Actually Know What’s Happening in Your Business Every Day?
Many owners know the business is busy but cannot answer simple questions without calling three staff members.
Many owners know the business is busy but cannot answer simple questions without calling three staff members.
Choose a few daily numbers
You do not need fifty KPIs.
Start with
- Sales
- Cash collected
- New enquiries
- Jobs completed
- Urgent problems
Make one place to view them
A simple dashboard, report or shared sheet is enough if it stays accurate.
Keep it
- Updated
- Easy to read
- Owned by someone
Ask questions when numbers change
The report is not the answer. It tells you where to look.
Examples
- Why did enquiries drop
- Why are collections slower
- Why are jobs delayed
My view
Good reporting helps you ask better questions. You should not need to disturb half the company just to know what happened yesterday.
Need a second opinion?
If this is something you are dealing with in your business, you can always message me. If I have an idea that may help, I’ll tell you what I think.
Message LucianWhat I can help with
- Business Website Design
- Website Redesign / Revamp
- Custom Software & Web Applications
- Google Ads Management
- AI Consulting & AI Solutions
- Domain & Web Hosting
No hard sell. If you need help, just ask.
Written by
Lucian Yong
Business owner and freelance web designer in Puchong. I write simple, practical things for Malaysian business owners.
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