Lucian at his Google Ads booth, talking with business owners

About me

Hi, I'm Lucian Yong.

Freelance web designer in Puchong. I help business owners in KL, Selangor, PJ and Puchong get noticed, earn trust and get more enquiries, with web design, Google Ads, software and AI.

How I work

Four things you can count on.

No surprises, no runaround. This is what working with me looks like.

01

You'll talk directly to me.

No salesperson in between. The person you WhatsApp is the person doing the work.

02

I'll listen first.

Then we figure out what actually makes sense. I speak English, Mandarin, Cantonese and Malay.

03

No overcharging.

My pricing usually sits somewhere in the middle. Fair and high quality.

04

No hit and run.

Many of my customers have stayed with me since 2017. Honesty keeps my customers. My customers keep my business alive.

What experience taught me

582+

websites personally designed. The number is proof. What they taught me is the story.

  1. 01AttentionWhat customers look at first.
  2. 02ConfusionWhat confuses them.
  3. 03TrustWhat makes them trust a business.
  4. 04Messaging“Will customers understand this?”
  5. 05BehaviourWhat keeps them scrolling.
  6. 06Enquiries“Will they contact you?”
  7. 07ConversionAnd what finally makes them click.
Lucian Yong, far left in a white shirt, with his clients from JS Group at their anniversary celebration
With my clientsCelebrating JS Group's anniversary with my clients. That's me on the far left, in the white shirt.

Business owner too

I'm a business owner too.

I know what it feels like to spend money on marketing and hope it works.

I know how frustrating it is when enquiries are slow.

And I know why every customer matters.

Lucian Yong seated, hands together, thinking

I work inside real businesses too. So when I talk to you about websites, ads, leads and customers, I'm dealing with the same problems myself.

What I'm involved in

  • Lucian.myWeb design, Google Ads, software and AI
  • Immersive Marketing / IMIMMarketing
  • Citi Harta TanahProperty
  • LGI — Lucian Growth IntelligenceProprietary AI, developed by Lucian and team
  • PuchongHub.comDigital media
  • PetalingJayaHub.comDigital media
  • KualaLumpurHub.comDigital media
  • And other digital media projects 

My greatest award is seeing my customers succeed.

A roofing contractor was running his business from home, with his kids around him. I thought: “I want to help this guy.”

Today he has a proper warehouse, more staff, and he can put food on the table for his kids.

He gave me a testimonial without me even asking. So I climbed up onto his roof to film it with him.

Yes, that was a bit dangerous. 😅 But for a customer like him, it was worth it.

Customer testimonialMr Tan, in his own words.

My certifications

Not just badges. Real Google certifications.

They show I take your results seriously. Each one is real, and you can check it yourself on Google's own website.

Google Analytics Certification badge of Lucian Yong

Google Analytics Certification

I can read your website data and tell you what is working and what is not.

Check the proof on Google
Google Ads Search Certification badge of Lucian Yong

Google Ads Search Certification

I know how to set up Google Search ads properly, and keep making them better.

Check the proof on Google
Google Offline Sales Certification badge of Lucian Yong

Google Offline Sales Certification

I know how to link your online ads to real sales: calls, walk-ins and visits to your shop.

Check the proof on Google

When I'm not working…

Most of my time belongs to my family and my work.

And I want to be at my best for both.

So I make time for myself too.

Muay Thai and exercise have become part of how I take care of my body — and my mind.

Clear my head.

Reset.

Focus.

Stay healthy.

Come back stronger.

Because my work needs more than a laptop.

It needs a clear mind.

When I'm thinking about your website, your customers, your sales or your marketing, I need to be able to think properly.

Sometimes the best idea doesn't come from staring at the screen longer.

Sometimes I need to step away, train, reset… and come back seeing the problem differently.

Train the body.

Clear the mind.

Come back ready to solve the next problem.

But there's another reason I stay healthy.

I have people I want to be around for.

  • My wife.
  • My son.
  • My parents.

I want the energy to protect and take care of my family.

I want to stay healthy enough to enjoy life with them.

And I want to keep doing the work I love for many more years.

I don't train to fight people.

I train to keep showing up.

For my family. For myself. For my work.

And when I'm working on your business — for you too.

Lucian Yong, freelance web designer in Malaysia, smiling with a thumbs up

A personal note

Tech taught me how to build. Sales taught me how to sell.

I studied Computer Science, but I spent 15+ years in sales across banking, insurance and property.

In insurance, I became the #1 rookie among 200 new agents in just 3 months — a target that normally took much longer to reach.

Sales taught me one thing I still use in every website I design:

People don't just buy the product. They buy trust, confidence and the feeling that they're making the right choice.

That's why I don't design your website like an IT person.

I design it thinking like your salesperson.

— Lucian

Now you know a little about me

I'd like to know about you.

Tell me about your business. Tell me what's bothering you.

And let's see if there's something I can help with.

No hard selling. Let's just talk about your business first.

017-227 5222 · hello@lucian.my

Click the image to zoom in

I want a website like thisSee all my work